Refund policy

Return requests must be raised within 7 days of delivery.
Products must be unused and in their original packaging, wherever applicable.
Damaged, defective, or incorrect products are eligible for return or replacement.
Returns are subject to verification and approval.
2. Refund Policy
Refunds will be initiated after the returned product has been inspected and approved.
Approved refunds will be processed within 5–7 business days.
Refunds will be credited to the original payment method wherever possible.
Shipping charges are non-refundable unless the return is due to our error.
3. Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.
Please provide:
Order ID.
Clear photos or videos of the product.
A brief description of the issue.
4. Non-Returnable Conditions
Products damaged due to customer misuse.
Products returned without necessary accessories or packaging.
Used products, except where the product is defective or otherwise eligible under applicable consumer law.
5. How to Request a Return
To request a return, contact our support team using the details below. Our team will guide you through the process.
6. Contact Us
Store Name: Scalpix
Website: scalpixs.shop
Email: contactusscalpx@gmail.com
Instagram: @scalpix.official
We value your trust and appreciate your shopping with Scalpix!
Thank you for choosing Scalpix. ❤️