Shipping policy

Order Processing

Orders are processed within 1–3 business days after confirmation.

Orders placed on Sundays or public holidays may take additional processing time.

Once your order is shipped, you will receive a shipping confirmation.

2. Shipping & Delivery Time

Estimated delivery time is 5–10 business days.

Delivery times may vary depending on your location.

Remote areas may require additional delivery time.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout.

Any free shipping offers will be clearly mentioned on our website.

4. Order Tracking

Once your order is shipped, tracking details will be shared through SMS, email, or WhatsApp whenever available.

You can use the tracking details to check your order status.

5. Delayed Deliveries

Although we try our best to deliver orders on time, delays may occur due to:

Weather conditions.

Courier service issues.

Public holidays.

Unexpected transportation delays.

Scalpix is not responsible for delays caused by circumstances beyond our reasonable control, but we will assist you in tracking your order.

6. Incorrect Shipping Address

Customers are responsible for providing accurate shipping details during checkout.

Please contact us immediately if you notice an incorrect address after placing an order. Address changes may not be possible once the order has been shipped.

7. Damaged or Missing Packages

If your package arrives damaged or contains missing items, please contact us within 48 hours of delivery.

Please provide your order ID and clear photos or videos to help us resolve the issue.

8. Contact Us

For shipping-related questions, contact us:

Store Name: Scalpix

Website: scalpixs.shop

Email: contactusscalpx@gmail.com

Instagram: @scalpix.official